HIPAA & 42 CFR Part 2 Social Media Compliance Audit

What Phoenix Rise Media Reviews for Your Recovery Organization

A compliance audit evaluates every part of your digital presence to ensure your content protects client privacy, aligns with federal regulations, and reflects trauma‑informed best practices. Our audit identifies risks, gaps, and opportunities — and gives you a clear roadmap to safe, ethical, effective marketing.

1. Privacy & Identifiability Review (HIPAA + 42 CFR Part 2)

2. Content Safety & Language Audit

We evaluate whether your captions and visuals follow trauma‑informed, compliance‑aligned standards.

3. Testimonial & Social Proof Compliance Check

We review how your organization uses:

Testimonials
Reviews
Quotes
“Success stories”
Community feedback
Staff shoutouts
Event recaps

We ensure everything is anonymized, non‑identifying, and compliant with HIPAA + 42 CFR Part 2 restrictions.

4. Visual Media & Creative Asset Audit

We review all visual content for compliance risks.

5. Comment Section & Community Management Audit

We evaluate how your team handles:

Public comments
DMs
Replies
Mentions
Tags
User‑generated content

6. Platform Settings & Privacy Controls Review

We assess whether your accounts are configured safely:

7. Brand Messaging & Ethical Marketing Audit

We ensure your messaging aligns with:

Trauma‑informed communication
Stigma‑reducing language
Person‑first language
Ethical storytelling
Non‑coercive admissions practices
Accurate representation of services
Community‑centered values

8. Risk Scoring & Severity Breakdown

We categorize findings into:

Critical Risks (immediate compliance concerns)
Moderate Risks (needs correction soon)
Low Risks (best‑practice improvements)
Opportunities (content, strategy, or branding upgrades)

9. Compliance Workflow & Policy Review

We assess whether your team has:

A content approval workflow
A compliance review process
A crisis communication plan
A comment moderation policy
A testimonial policy
A staff social media policy
A photography/filming policy
A confidentiality reminder system

10. Final Deliverables

Your audit includes:

A full written report
Screenshots & examples
Risk scoring
A prioritized action plan
Compliance‑safe content recommendations
A “Do This Instead” guide for risky posts
A 30‑day compliance‑safe content roadmap
Optional: A follow‑up strategy session